Service and communication are key tenets within the Krullstone model. If you need to speak to us, it is likely concerning a matter with a measure or urgency and cannot be put in a "To Do" box or treated with a "get around to it" attitude. It is our policy to return all email or phone contacts within 24 hours. We recommend email or text messages as the most efficient and timely methods for us to respond to. Thank you for your interest, and we look forward to hearing from you.